Frequently Asked Questions

Orders and Shipping

What is your shipping policy?

Orders placed on the main site typically take approx 2 business days to process.

All packages large or small are shipped priority and come with insursance.

We are NOT responsible to lost, or damaged packages. Please understand by agreeing to purchase online, you are agreeing to allow either USPS or UPS tranport the product to you.

In the event that it is lost, or damaged by them, please file a claim directly through your postal carrier.

How long will it take for my order to arrive?

We typically ship within 2 business days. Depending on influx of orders it can take up to 3 business days.

Once shipped typical times are approx 2-3 days. However this time is solely up to your postal service. We are not responsible for delayed packages.

If you are in need of a product quicker, please email and we will try our best to accomodate.

Purchasing Next Day Air does not speed up processing time.

Do you charge domestic sales tax?

Yes! As required by each demanding state.

Return Policy

What's your return policy?

We do not accept returns at this time.

If we made an error with your order, please contact us ASAP so we can rectify it for you.

We do not offer exchange or refunds based on taste preferences.

Can I make changes to or cancel my order?

Changes to your order can be made within 12 hours of order placement, if it has not already been pulled by fulfillment.

Do you do exchanges?

NO not at this time...

Common Questions

Do you ship internationally?

No not at this time.

Christine's Molds in Canada does carry our product and offers international shipping.

Where can I send feedback to?

All feedback is welcomed.

Please email with any questions, comments, or concerns.